NCR, Hardware Best Supporting Asian Financial Industry

JAKARTA - Gartner puts NCR Corporation as one of the 3 providers of care and support for hardware top financial industry in Asia based on the income from services for the year 2008.

"We are proud to be recognized as one of the 3 provider of top hardware support for the financial sector in Asia. We believe that most of our success is due to our ability in a good Managed Services, where the financial industry customers continue to appreciate the quality, reliability and value of services , which enables them to transform their businesses, "said Managing Director of NCR Stuart Buttar in Southeast Asia, through its official statement on Monday (10/8/2009).

NCR Managed Services capabilities to ensure customer banks to improve services and the availability of ATMs in every time. ATM management outsourcing allows banks to focus on the competency of sales and their customer service, and has submitted to the expert management. NCR manages more than 12,000 ATMs for banks all over India and Southeast Asia. Some of the largest bank in India that use Managed Services portfolio includes NCR SBI, HDFC, Punjab National Bank and HSBC. Meanwhile, the leading banks in Southeast Asia has partnered with NCR including OCBC and DBS Bank.

NCR service portfolio provides IT support and integration of best in class, thus strengthening the role of NCR as a leader in self-service technology for the financial industry. NCR enhance customer support by integrating business services from various vendors, in various channels, from one point of accountability.

NCR Managed Services solution that includes complete site identification, installation and operation of ATMs, up to comprehensive supervision and management of ATM networks, including incidence management (IM), monitoring, cash management, cash replacement, software distribution (SDO), first line maintenance (Phm ), the management of disposable goods, maintenance, housekeeping services, network and systems management (NSM), and global enterprise management system